Terms & Conditions

Last Updated: July 2026

Welcome to Shouzam. By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By using our website or placing an order, you agree to be bound by these Terms & Conditions and our Privacy Policy, Shipping Policy, and Refund Policy.

2. Products

We strive to display our products as accurately as possible. However, slight variations in color, design, or appearance may occur due to screen settings or product updates.

3. Pricing

All prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice. Any applicable shipping charges will be displayed during checkout.

4. Orders

By placing an order, you confirm that:

The information you provide is accurate and complete.
You are authorized to use the selected payment method.
You intend to complete the purchase.

Shouzam reserves the right to cancel or refuse any order due to suspected fraud, pricing errors, stock unavailability, or other valid reasons.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan.

Customers are responsible for ensuring someone is available to receive the order and make the payment upon delivery.

6. Shipping & Delivery

Delivery times are estimates and may vary due to weather, public holidays, courier delays, or other circumstances beyond our control. Please refer to our Shipping Policy for more details.

7. Returns & Refunds

Returns, exchanges, and refunds are subject to our Refund Policy. Products must meet the eligibility requirements stated in that policy.

8. Intellectual Property

All content on this website, including logos, images, text, graphics, and designs, is the property of Shouzam and may not be copied, reproduced, or used without prior written permission.

9. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt to disrupt or damage the website.
Submit false or misleading information.
Violate the rights of others.

10. Limitation of Liability

To the maximum extent permitted by law, Shouzam is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

11. Changes to These Terms

We may update these Terms & Conditions at any time. The latest version will always be available on this page, and continued use of our website means you accept any updates.

12. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes will be subject to the jurisdiction of the competent courts of Pakistan.