Shipping Policy

Last Updated: July 2026

At Shouzam, we are committed to delivering your orders quickly and securely. Please read our shipping policy below.

Delivery Areas

We currently deliver to all cities and regions across Pakistan.

Order Processing

Orders are processed within 1–2 business days after confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
Our team may contact you to confirm your order before dispatch.

Delivery Time

Estimated delivery times are:

Major Cities: 2–4 business days
Other Cities & Remote Areas: 3–7 business days

Delivery times may vary due to weather, public holidays, or courier delays.

Shipping Charges

Shipping charges are displayed at checkout before you complete your order.
We may offer Free Shipping during promotional campaigns or on selected products.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan.

Please ensure someone is available at the delivery address to receive the order and make the payment.

Order Tracking

Once your order has been dispatched, we will provide tracking details (where available) so you can monitor your shipment.

Delivery Attempts

If delivery cannot be completed because the customer is unavailable or provides an incorrect address or phone number, our delivery team or courier may attempt delivery again or contact you to arrange a new delivery.

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate. Shouzam is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Delayed Deliveries

While we aim to deliver all orders within the estimated time, unexpected circumstances such as severe weather, public holidays, transportation issues, or courier delays may affect delivery times.